Your debit or credit card payment may be unsuccessful for several reasons:

a) Declined by your bank

Your bank may decline your payment due to:

• Insufficient funds in your bank account.
• An unusually large payment exceeding your bank limits.
• Your card not being enrolled for secure authentication.

If your bank declines a payment while making a Western Union money transfer, you need to contact your bank or log in to your online banking to resolve the issue.

b) Declined by Western Union

Western Union may decline your payment for the following reasons:

• Exceeding the transfer limit set for the country you are sending money from.
• To protect you from fraud or consumer scams.