Hi, how can we help you?

How can I send money with Western Union?

How do I find out if my money transfer has been sent?

How do I find out if a money transfer is available for pickup?

How can I send money from my bank account?

How do I send money to India with UPI?

What is the Western Union® Direct-to-Bank account money transfer service?

What information is required from the sender to send a Direct-to-Bank account money transfer?

How can I send money to a mobile phone?

What's a mobile wallet?

Can money be sent to any mobile phone?

Who uses Western Union money transfer services?

What are Western Union agent locations?

Which transfer service is offered at Western Union agent locations?

How do I send money online?

How long does it take to send money online?

How do I pay?

When will my receiver get the money?

What does my receiver need to pick up their money?

How do I know when my receiver got the money?

How can I check my transfer status?

How will I know if my transfer is complete?

Will I be notified if my transfer is delayed?

What is Strong Customer Authentication (SCA)?

Why wasn’t my authentication successful?

How do I register with Western Union?

Does it cost anything to register on the Western Union website?

Do I need to create a profile to send money?

Online using IDIN (eID):

Using email or regular mail

Why do I need to verify my identity when sending money online?

Are there common consumer fraud scenarios to be aware of?

I received a suspicious email from someone claiming to be Western Union. What should I do?

Does Western Union offer an escrow service or any kind of buyer protection?

What are Western Union agent locations?

When are Western Union services available?

How do I find a Western Union agent location?

Is Western Union open for business?

I cannot pick up my money transfer because no agent locations are open due to COVID-19. What do I do?

If I can’t pick up my money transfer, what will happen to my money?

What is the My WU℠ loyalty program?

What are the benefits of My WU℠ loyalty program?

How can I earn My WU℠ points?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?