How can I check my transfer status?

You can check the status of your transfer at any time on westernunion.com or on our Western Union app:Go to our website or ap...

How will I know if my transfer is complete?

When your money transfer has been picked up by the receiver or deposited into an account, we will contact you in the following ways:Email: I...

Will I be notified if my transfer is delayed?

If your money transfer is delayed, we’ll contact you using the information you’ve provided during your transfer.

If I sent money to a bank account, how can I check my transfer status?

For bank transfers, see the estimated date provided on your money transfer receipt. ·       If you’ve sent mo...

Who can check the status of a money transfer?

If you’ve sent a money transfer, you can check the status any time on our website or the Western Union app. Follow these ste...

When I send a money transfer, will my receiver get a notification?

Western Union doesn’t send notifications to receivers. Senders can share their tracking number (MTCN) with the receiver to check the s...

How do I report an issue on the website or the app?

If you see an error while using our website or the Western Union app, please take note of the error code and, if possible, capture a sc...

How can I find out if my money transfer has been paid?

After the money transfer has been sent, you can use the Track Transfer service on our website to check the status. All you need is...

Why is my money transfer status "On Hold"?

There are a few reasons why a money transfer might be on hold. If its been less than 30-40 minutes since you completed it, it may not be ful...