How can my receiver get the money?

1. Cash pickup at an agent locationYour receiver can pick up the money at any nearby Western Union location. They need to complete the To Re...

What does my receiver need to pick up the money transfer?

Your receiver can pick up their money from any of our agent locations. They just need to provide the following:Tracking number (MTCN)Sender...

How do I find out if a money transfer’s available for pickup?

You can check your transfer status online. All you need is the sender’s name and the tracking number (MTCN) printed on the sender’s rec...

How do I pick up a money transfer?

You can pick up your money at any agent location. You’ll need to complete a “To Receive Money” form and include the following information:MT...

What about exchange rates?

When you send money internationally, your receiver will generally be paid in local currency. The exact amount will be calculated based on th...

What are acceptable documents for picking up money?

Acceptable IDs:Current passportCurrent driving licenceNational identity card