Identity verification
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Identity verification
You’ll need to verify your identity to send 1000 EUR or more. After your identity has been verified, you’ll be able to send up to 50000 EUR ...
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What are the acceptable documents for identity verification?
You can provide any one of the following:Your passportYour travel document (for foreigners only)Your EU/EEA-issued ID and Switzerland I...
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Do we need more information from you?
If we need additional information from you, we’ll request you to send it to id@westernunion.com. Please note that the docume...
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Why do we need more information from you?
Sometimes we might need additional information to verify your profile or transfer details. We may reach out to you via phone call, SMS, or e...
Sections
- Send money
- Send money online
- Send money in person
- Send money from a bank account
- Send money to a bank account
- Send money to mobile phone
- Receive money
- Agent locations
- Payment authentication
- Help with transfers
- Registration and profile settings
- Identity verification
- Consumer protection
- COVID-19
- Sending large transfers
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