What do I need in order to offer Western Union money transfer services?

You’ll need a computer, an Internet connection and a printer* (*depending on your country of residence) at your retail location. Once you’ve...

How will I earn money with Western Union?

Each time a consumer sends a Western Union money transfer, they pay a transfer fee for the service. As a Western Union agent, you’ll earn a ...

Who's responsible for setting the price for the money transfer service?

We’ll provide the fee tables. The system will automatically calculate the fee based on the amount of money sent, the service chosen and the ...

How is a Western Union money transfer processed?

To send money: The consumer completes a send money form and gives it to the Western Union agent. The agent enters the consumer’s information...

Will I be able to process money transfers to any destination?

Yes, your customers will be able to send money to more than 498,000 agent locations in more than 200 countries and territories around the wo...

What support will I receive from Western Union?

Once you’ve been enrolled as an agent, Western Union will help you get started and make your first transaction. You’ll get a free starter pa...

What do I need to know about Anti Money Laundering (AML) compliance?

While all money transfer agents have a responsibility to implement Anti-Money Laundering (AML) compliance procedures, Western Union has an i...

What type of business do I need to have to be eligible?

Many retail businesses make great Western Union agents. Agents in our network own businesses as diverse as convenience stores, financial ser...

Do I need to have a specific licence and will I be regulated?

Yes, but Western Union will handle this for you.