You can redeem the My WU points for a discounted¹ transfer fee on your future money transfers simply by doing the following:

On our website and app:

1. Log in to your profile.
2. Go to the Menu and select My WU.
3. Select Redeem points and confirm.
4. Select Use reward.

The discount¹ will be automatically applied to your next qualifying transfer.

While sending money online:

1. Log in to your profile.
2. Choose the receive country and enter the transfer amount.
3. Select the receive and send methods to see the exchange rates.
4. Select Apply promo code and use available reward points.
5. Confirm the redemption and continue with the transfer.

The discount will be applied to your transfer fee.

Via the My WU portal:

1. Go to My WU Rewards portal and log in.
2. Go to the Rewards to see your reward options.
3. Choose an option and select Use reward.

The discount will be applied automatically to your next qualifying transfer.

On successful redemption, you’ll see the following message on your transfer summary: Promo code has been applied to your transfer. The My WU discount amount will be visible as Promo in the transfer summary.

You can use your My WU points for up to 2 years from the issue date.

¹ Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU® fee reductions.

Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985.  See terms and conditions for details.