Do I need to register to send money online?

Yes. After you’ve successfully registered online, choose one of the methods below to get your identity verified:Automatic verification if yo...

Is there a charge to register at Western Union’s website?

No, it’s free of charge.

What do I need to register and send money online through Western Union?

Anyone who meets the following requirements can register and start sending money online:Be a resident of the United Arab EmiratesHave a vali...

How many times can I register?

Registration with a valid Emirates ID is possible only once.

How can I change or update my Western Union® profile?

You can change or update your Western Union® profile nformation from the ‘Profile overview’ tab after you log in to the westernuni...

How do I register with Western Union?

If you are a new user, you can register with Western Union via our website or mobile app.Steps to register on our website or app: Select&nbs...

How do I log into my Western Union profile?

To log into your Western Union profile, please follow the steps below:Select Log in.Enter your registered email address and password. C...

How do I update my email address in my profile?

Follow the steps below to update your email address:Log into your profile.Enter the new email address and select Save to confirm the changes...

How do I update my postal address and phone number?

Follow these steps to update your postal address and phone number:On our website or the Western Union mobile app:Log into your profile....

How do I change my password?

Follow the steps below to change your password:  Log into your profile. Choose Reset password.Enter the new password and select Sa...

How do I add my debit card, credit card1 or a bank account?

To add a new payment method, please follow the steps below: On our website: Log into your profile.Go to the Payment preferences&nb...

How do I change my profile privacy and marketing settings?

On the website, log into your Western Union profile.Click the Menu icon and select Settings from the dropdown.In the Informat...

How do I delete my profile?

We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete transfer...

What do I do if I forgot my user ID, password or if my profile is locked?

Your user ID is your email address or your mobile number.If you forgot your password, follow the steps below to reset it:Select Forgot your...