How do I send money online?

To send money online, please visit wu.com or the Western Union app and create a profile. After your profile has been verified, you...

How soon is my money available for pickup when I send it online?

Your money will be available within minutes for a cash pickup, and within 1-2 business days for a direct to bank account transfer, depending...

How can I pay for my online transfer?

There are several payment methods for an online transfer on westernunion.com in the United Arab Emirates:Debit, credit or prepaid Mastercard...

How do I pay with real time bank transfer?

Follow the steps below to pay by real-time bank transfer:Select the destination country and enter the amount on the Send money page.Select o...

How do I pay by bank transfer?

Follow the steps below to pay by bank transfer:Select the destination country and enter the amount on the Send money page.Select one of the ...

How do I pay for my transfer with a debit, credit or prepaid Mastercard® or Visa® card?

Follow the steps below to pay by card:Select the destination country and enter the amount on the Send money page.Select one of the delivery ...

Where can I send money online?

You can review the list of countries to which you can send money online from the United Arab Emirates. Transfers within the United Arab...

How much can I send online?

After your profile is verified, you can send up to 183,600 AED (approximately 49,800 USD) per transfer. If you pay with your debit card, you...

How do I know if my online transfer has been approved?

Your online receipt will show if your transfer has been approved. You can also track the status of your transfer here. When the transfe...

How can I cancel a money transfer after it has been sent?

A transfer can only be cancelled if the money hasn’t been deposited into your receiver’s bank account or collected in the destination countr...

Can I get a receipt of my transfer?

A receipt will be sent to your email when the transfer is completed. You can also always check the details of all your transfers in your pro...

How do I verify my identity to start sending money online?

After you’ve successfully registered online, choose one of the methods below to get your identity verified:Online by uploading a selfi...

What is a tracking number (MTCN)?

The tracking number (MTCN) is a unique code assigned to your transfer.Your receiver will be required to provide this 10-digit number, during...

How secure is my transfer?

Western Union uses the latest technology to ensure convenient and reliable online money transfers. We have upgraded our security standards t...

What should I do to ensure my payments are more secure?

Western Union uses Strong Customer Authentication (SCA) to secure online payments. To ensure the best experience when using Western Union, w...

What are Verified by Visa® and MasterCard SecureCode®?

Verified by Visa® and MasterCard SecureCode® help to prevent unauthorized online use of cards. These services use personal passwor...