A transfer can only be cancelled if the money hasn’t been deposited into your receiver’s bank account or collected in the destination country. If you wish to cancel your money transfer, please call our Western Union Customer Care toll free number 800 SENDWU (800 736398), or send an email to wu.support@alfardanexchange.com.
For the transactions funded through debit/credit card, the refund may take up to 14 days depending on the processing time taken by your bank. Kindly contact your bank for any such delays.