Your online receipt will show if your transfer has been approved. You can also track the status of your transfer here. When the transfer is approved and completed, you’ll get an email with your tracking number (MTCN). If your transfer is on hold, you might be contacted for more information. If your transfer is rejected, you may call Western Union’s Customer Care toll-free number 800 SENDWU (800 736398) or write an email to wu.support@alfardanexchange.com.