Registration and profile settings
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How do I register with Western Union?
If you are a new user, you can register with Western Union via our website or mobile app.Steps to register on our website or app: Selec...
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How do I log into my Western Union profile?
To log into your Western Union profile, please follow the steps below:Select Log in.Enter your registered email address and passwo...
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My profile is locked. What should I do?
Try using Forgot password. If that doesn’t work, please contact us.
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How do I update my email address in my profile?
Follow the steps below to update your email address:Log into your profile.Enter the new email address and select Save to confirm the changes...
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How do I update my postal address and phone number?
Follow these steps to update your postal address and phone number:On our website or the Western Union mobile app:Log into your profile....
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How do I change my password?
Follow the steps below to change your password: Log into your profile. Choose Reset password.Enter the new password and select Sa...
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How do I add my debit card, credit card1 or a bank account?
To add a new payment method, please follow the steps below: On our website: Log into your profile.Go to the Payment preferences&nb...
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How do I delete my profile?
We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete transfer ...
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How do I change my profile privacy and marketing settings?
On the website, log into your Western Union profile.Click the Menu icon and select Settings from the dropdown.In the Informat...