How do I send money?

To get started:Choose Send money. Choose a country to send money to. Enter an amount. Choose how your receiver will pick up t...

Do I need to create a profile to send money?

Yes. You will need your full name and email address.   You may also need additional information such as:Mailing addressSecuri...

Am I eligible to open a Western Union Digital Banking account?

To open a Western Union Digital Banking account, you must have a personal bank account1 and not be a US taxpayer. You must be at least ...

What do I need to open a Western Union Digital Banking account?

To open a Western Union Digital Banking account, please provide the following: Phone number Email address Government-issued p...

How do I open a Western Union Digital Banking account?

To open a Western Union Digital Banking account, complete the following steps: Open the WU+ app and set up a password. Enter your ...

How long will it take to submit my application?

It will take around 15 minutes to submit your application.

What if I am an existing Western Union customer?

If you are an existing Western Union customer, log into your Western Union profile to set up your Digital Banking account. You must provide ...

Is Western Union Digital Banking app available in my country?

Currently, Western Union Digital Banking app is available in Germany, Romania, Italy and Poland. 

Why should I upgrade my account to premium?

When you open a business premium account, you will receive a physical debit card, and you will also be able to:Open five additional accounts...

Why do I need to re-submit my application?

We are sorry that we could not process your application due to issues with the provided information. Please re-submit your information or re...

Why was my application declined?

Currently, we are unable to provide the specific reasons for a declined application. Please contact customer care for more information....