Hi, how can we help you?

How can I send money with Western Union?

Can I cancel a transfer?

Can I change my receiver's name after completing my transfer?

Who uses Western Union money transfer services?

What are Western Union agent locations?

Which transfer service is offered at Western Union agent locations?

How do I send money?

Do I need to create a profile to send money?

Am I eligible to open a Western Union Digital Banking account?

How can my receiver get the money?

What does my receiver need to pick up the money transfer?

How do I register with Western Union?

How do I log into my Western Union profile?

My profile is locked. What should I do?

How do I verify my identity?

What are the acceptable documents for identity verification?

Why do I need to verify my identity when sending money online?

How can I check my transfer status?

How will I know if my transfer is complete?

Will I be notified if my transfer is delayed?

What is Strong Customer Authentication (SCA)?

Why wasn’t my authentication successful?

What is the My WU℠ loyalty program?

What is changing for My WU℠ loyalty program?

How do I enroll for the My WU℠ loyalty program?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?

How much can I send online?