Introduction

Western Union values its business and takes pride in delivering your funds most quickly and reliably as possible. However, it is important t...

Are there common consumer fraud scenarios to be aware of?

  Only use Western Union to send money to friends and family. Only send money to someone you have met in person.Scammers sometimes enco...

I received a suspicious email from someone claiming to be Western Union, what should I do?

If you receive an email from a company representing itself as Western Union and are wondering if Western Union sent it, do not click on any ...

Can the Test Question feature secure my funds or delay payment of a transfer?

In some countries, senders are asked to provide a ‘Test Question’ and its answer when they initiate the transfer. In cases where a ‘Test Que...

What can I do if I suspect fraud or am a victim of fraud?

Contact your government’s Office of Consumer Affairs if you are uncertain or suspicious of a telephone, mail or email solicitation. If you f...

What additional tips should I keep in mind?

Always make sure you know to who you are sending money.Please feel free to make a call if a caller coaches you to respond to questions asked...