Hi, how can we help you?

What are Western Union agent locations?

How do I find a Western Union Agent location?

Who uses the Western Union money transfer service?

How do I pick up a money transfer?

What do I need to bring to pick up money at an Agent location?

How can I find out if a money transfer is ready for me to pick up?

Fraud FAQ

Are there common consumer fraud scenarios to be aware of?

I received a suspicious email from someone claiming to be Western Union, what should I do?

How can I find out the status of my money transfer?

How can I find out if my money transfer has been paid?

How can I find out if money is available for me to pick up?

Why am I unable to use Western Union services after receiving the message “Additional info needed, go to westernunion.com/gcr”?

Why do I need to provide additional information?

How can I use Western Union services again?