Who uses the Western Union money transfer service?

Anyone who needs to send or receive money quickly. This often includes people who are supporting friends or relatives living in a foreign co...

What are Western Union agent locations?

Western Union agent locations are independent businesses that provide money transfer service to their customers on behalf of Western Union.

What is the Western Union Money Transfer service offered at agent locations?

Western Union agent locations offer the ability to send money using cash worldwide.

How do I send money from an agent location?

The sender initiates the transaction by completing a Send Money form and paying the agent cash to cover the transfer amount plus applicable ...

What do I need to send money from an agent location?

Sending money with the Western Union money transfer service from an agent location does not require credit cards, debit cards, bank accounts...

How much money can I send from an agent location?

You can usually send any amount you wish. However, for certain amounts and transfers, you may be subject to certain security compliance requ...

How are money transfers paid out to individual receivers?

Generally, we pay your money transfer in cash but in some cases, pay out may be made in the form of a money transfer cheque, a combination o...

How can I find out if my money transfer has been paid?

Any time after the money transfer has been sent, you can check your transfer status online. All you need is your name and the tracking ...

How can I find out if a money transfer is available for me to pick up?

You can check your transfer status online. All you need is the sender's name and the tracking number (MTCN) printed on the sender's rec...

What is considered acceptable documentary evidence of identity to pick up a money transfer?

Primary identification verifying the full name (birth certificate, etc.) and one form of non-primary identification verifying the current or...

During what hours is the service available?

Each Western Union agent location determines its own hours of operation, and most maintain extended hours, or even stay open around the cloc...

How do I find a Western Union agent location?

Find a nearby agent location online or look for Western Union in your local telephone directory.