Adding money to your Western Union Digital Banking account with a debit or credit card may be unsuccessful due to several reasons:

a) Your bank may decline your payment due to:

  • Wrong information 
  • Insufficient funds
  • Payment exceeding your bank limits

b}     Western Union Digital Banking may decline your payment due to:

  • Exceeding the add money limits
  • Protection against fraud

Tips:

  • Please make sure you’ve entered your card details correctly.
  • If your bank declines a payment while adding money to your Western Union Digital Banking account, please contact your bank to resolve the issue.